Refund and Returns Policy

Last updated: 07/11/2023

1. Refund and Return Policy Overview

At Tipsou, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, please review our Refund and Returns Policy for detailed information on how to return items and request refunds.

2. Return Eligibility

2.1. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

2.2. Returns must be requested within 90 days of your purchase.

3. Exemptions

The following items are not eligible for returns:

  • Perishable goods.
  • Downloadable products (e.g., software, digital files).
  • Gift cards.

4. Refund Process

4.1. If your return is approved, we will initiate a refund to your original method of payment.

4.2. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

5. Shipping Costs

5.1. You are responsible for the cost of return shipping.

5.2. Shipping costs are non-refundable.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for the return and replacement of the item at no extra cost to you.

7. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [email protected].

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