✈ Free worldwide shipping on all orders

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

At Tipsou, we strive to ensure that you receive your order as quickly as possible. Our standard processing time is 1-3 business days. Once your order has been processed and shipped, the delivery time will depend on your location and the shipping method selected at checkout.

To create an account on Tipsou, simply follow these easy steps:

  1. Visit our website at www.tipsou.com.
  2. Click on the “Sign Up” or “Create Account” button located at the top right corner of the homepage.
  3. You will be directed to the account creation page where you’ll need to provide some basic information such as your email address, a secure password, and any other required details.
  4. After filling out the necessary information, click on the “Create Account” button.
  5. A verification email will be sent to the email address you provided. Simply click on the verification link in the email to verify your account.
  6. Once your account is verified, you can log in to your account page using your email address and password.
  7. In your account page, you can update your personal information, manage your orders, track your shipments, and access exclusive offers and promotions.

If you encounter any difficulties or have any questions during the account creation process, please don’t hesitate to contact our customer support team for assistance. We’re here to help make your shopping experience as smooth and enjoyable as possible!

  1. After Placing an Order:

    • Contact Customer Service:
      • If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. You can reach us at support@tipsou.com.
    • Provide Order Details:
      • When you contact us, please provide your order number and the new shipping address.
      • Our team will assist you with updating the address on your order if it has not yet been processed for shipping.

Important Notes:

  • Timing: Address changes can only be made if your order has not yet been shipped. We recommend contacting us immediately if you need to make any changes.
  • Verification: For security purposes, we may require verification of your identity before making changes to the shipping address.

We strive to provide a smooth and hassle-free shopping experience. If you have any questions or need further assistance, our customer service team is always here to help. Thank you for shopping with Tipsou!

Tracking the status of your order with Tipsou is simple and straightforward. Follow these steps to stay updated on your purchase:

  1. Order Confirmation Email: After placing your order, you will receive a confirmation email with your order details. This email will contain a unique tracking number.

  2. Shipping Confirmation Email: Once your order has been shipped, you will receive another email containing the tracking information. This email will include a link to the shipping carrier’s tracking page, where you can monitor the progress of your delivery.

  3. Tipsou Account: If you have created an account with Tipsou, you can log in and visit the ‘My Orders’ section. Here, you will find detailed information about your current and past orders, including their status and tracking information.

  4. Tracking Link: You can also directly use the tracking number provided in the shipping confirmation email. Enter this number on the shipping carrier’s website to get real-time updates on the location and estimated delivery time of your order.

If you have any questions or need further assistance with tracking your order, our customer service team is here to help. Feel free to reach out to us via email at [customer support email] or call us at [customer support phone number]. We are committed to ensuring a smooth and satisfying shopping experience for you.

Thank you for shopping with Tipsou!

No, we do not keep your credit card information on file. At Tipsou, we prioritize the security and privacy of our customers’ sensitive data.

We utilize industry-standard encryption protocols to ensure that your payment information is handled securely during the transaction process.

Your trust and confidence in our platform are paramount, and we take every measure to safeguard your personal and financial information.

Yes, at Tipsou, we strive to make your shopping experience as transparent and straightforward as possible. That’s why all of our product prices already include any applicable sales tax. You can shop with confidence knowing that the price you see is the price you pay – no surprises at checkout. If you have any further questions about taxes or pricing, feel free to reach out to our customer service team for assistance.

Yes, we ship worldwide! No matter where you are, Tipsou is committed to delivering affordable quality finds straight to your doorstep. Explore our wide range of products and enjoy global shipping to your location. If you have any specific shipping questions or need assistance with your order, feel free to contact our customer service team. We’re here to help make your shopping experience seamless and enjoyable.

Yes, we strive to consolidate your order into one package whenever possible. However, depending on the size and availability of the items, your order may be shipped in multiple packages to ensure the best protection and timely delivery of your products. Rest assured, we will provide tracking information for each package so you can easily monitor your order’s progress.

If you need to swap an item

Returns and Exchanges

At Tipsou, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy to ensure you have the best shopping experience with us.

We apologize for any inconvenience caused by receiving the wrong item. Our top priority is ensuring that you receive the correct products as quickly and seamlessly as possible. Please reach out to our customer service team immediately with your order details and a description of the item you received. We’ll investigate the issue promptly and work to resolve it to your satisfaction. Rest assured, we’ll do everything we can to make it right and ensure you receive the correct item as soon as possible. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

We sincerely apologize for any inconvenience caused by your damaged order. At Tipsou, we strive to ensure that every item reaches our customers in perfect condition, and we understand how frustrating it can be to receive a damaged product. Rest assured, we’re here to help resolve this issue swiftly.

To assist you further, please reach out to our customer support team with your order details and photographs of the damaged items. Our dedicated team will assess the situation promptly and provide you with options for a resolution. Depending on the extent of the damage and the availability of the product, we may offer a replacement, a refund, or a suitable alternative solution to ensure your satisfaction.

Your satisfaction is our top priority, and we are committed to making things right. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to resolve it for you. Please don’t hesitate to contact us if you have any further questions or concerns. We’re here to help!

At Tipsou, we are committed to providing exceptional customer service and support. If you need assistance, our dedicated customer support team is here to help. You can reach us through the following channels:

  1. Email Support:
    • Send us an email at support@tipsou.com.
    • Our team will respond to your inquiry within 24 hours.
  2. Live Chat:
    • Visit our website and click on the live chat icon at the bottom right corner of the page.
    • Our live chat support is available Monday to Friday, from 9 AM to 5 PM (EST).
  3. Help Center:
    • Visit our Help Center for answers to frequently asked questions and troubleshooting tips.
    • The Help Center is accessible 24/7 and covers a wide range of topics, including order tracking, returns, and product information.
  4. Social Media:
    • You can also reach out to us through our social media channels. Send us a direct message on Facebook, Instagram, or Twitter, and we will get back to you as soon as possible.

We strive to provide timely and effective support to ensure your shopping experience with Tipsou is smooth and enjoyable. If you have any questions, concerns, or feedback, please do not hesitate to contact us. Your satisfaction is our top priority!

  1. After Placing an Order:

    • Contact Customer Service:
      • If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. You can reach us at support@tipsou.com.
    • Provide Order Details:
      • When you contact us, please provide your order number and the new shipping address.
      • Our team will assist you with updating the address on your order if it has not yet been processed for shipping.

Important Notes:

  • Timing: Address changes can only be made if your order has not yet been shipped. We recommend contacting us immediately if you need to make any changes.
  • Verification: For security purposes, we may require verification of your identity before making changes to the shipping address.

We strive to provide a smooth and hassle-free shopping experience. If you have any questions or need further assistance, our customer service team is always here to help. Thank you for shopping with Tipsou!

Of course! At Tipsou, we understand that plans can change, and we aim to accommodate your needs as best as we can. If you need to modify or cancel your order after it has been submitted, please reach out to our customer service team as soon as possible. We’ll do our utmost to assist you with your request, though please bear in mind that if your order has already been processed or shipped, we may have limited options available. However, we’re committed to finding a solution that works for you. Your satisfaction is our priority, and we’re here to ensure your shopping experience with us is as smooth and enjoyable as possible. Feel free to contact us with any questions or concerns – we’re always happy to help!

Of course! We understand how exciting it can be to get your hands on a popular item, even if it’s currently sold out. At Tipsou, we offer pre-order options for select products that are out of stock. Simply visit the product page of the item you’re interested in, and if pre-ordering is available, you’ll see an option to place your order in advance.

By pre-ordering, you’ll secure your item as soon as it becomes available again, ensuring that you don’t miss out. Keep in mind that pre-order availability may vary depending on the product, so be sure to check back frequently if you don’t see the option right away. If you have any questions about pre-ordering or need assistance, our customer service team is here to help. Just reach out to us, and we’ll be happy to assist you!

Free Worldwide shipping

On all orders above

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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