✈ Free worldwide shipping on all orders

Common queries answered

Frequently asked Questions

At Tipsou, we strive to ensure that you receive your order as quickly as possible. Our standard processing time is 1-3 business days. Once your order has been processed and shipped, the delivery time will depend on your location and the shipping method selected at checkout.

At Tipsou, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy to ensure you have the best shopping experience with us.

  1. After Placing an Order:

    • Contact Customer Service:
      • If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. You can reach us at support@tipsou.com.
    • Provide Order Details:
      • When you contact us, please provide your order number and the new shipping address.
      • Our team will assist you with updating the address on your order if it has not yet been processed for shipping.

Important Notes:

  • Timing: Address changes can only be made if your order has not yet been shipped. We recommend contacting us immediately if you need to make any changes.
  • Verification: For security purposes, we may require verification of your identity before making changes to the shipping address.

We strive to provide a smooth and hassle-free shopping experience. If you have any questions or need further assistance, our customer service team is always here to help. Thank you for shopping with Tipsou!

Tracking the status of your order with Tipsou is simple and straightforward. Follow these steps to stay updated on your purchase:

  1. Order Confirmation Email: After placing your order, you will receive a confirmation email with your order details. This email will contain a unique tracking number.

  2. Shipping Confirmation Email: Once your order has been shipped, you will receive another email containing the tracking information. This email will include a link to the shipping carrier’s tracking page, where you can monitor the progress of your delivery.

  3. Tipsou Account: If you have created an account with Tipsou, you can log in and visit the ‘My Orders’ section. Here, you will find detailed information about your current and past orders, including their status and tracking information.

  4. Tracking Link: You can also directly use the tracking number provided in the shipping confirmation email. Enter this number on the shipping carrier’s website to get real-time updates on the location and estimated delivery time of your order.

If you have any questions or need further assistance with tracking your order, our customer service team is here to help. Feel free to reach out to us via email at [customer support email] or call us at [customer support phone number]. We are committed to ensuring a smooth and satisfying shopping experience for you.

Thank you for shopping with Tipsou!

At Tipsou, we are committed to providing exceptional customer service and support. If you need assistance, our dedicated customer support team is here to help. You can reach us through the following channels:

  1. Email Support:
    • Send us an email at support@tipsou.com.
    • Our team will respond to your inquiry within 24 hours.
  2. Live Chat:
    • Visit our website and click on the live chat icon at the bottom right corner of the page.
    • Our live chat support is available Monday to Friday, from 9 AM to 5 PM (EST).
  3. Help Center:
    • Visit our Help Center for answers to frequently asked questions and troubleshooting tips.
    • The Help Center is accessible 24/7 and covers a wide range of topics, including order tracking, returns, and product information.
  4. Social Media:
    • You can also reach out to us through our social media channels. Send us a direct message on Facebook, Instagram, or Twitter, and we will get back to you as soon as possible.

We strive to provide timely and effective support to ensure your shopping experience with Tipsou is smooth and enjoyable. If you have any questions, concerns, or feedback, please do not hesitate to contact us. Your satisfaction is our top priority!

Yes, we ship worldwide! No matter where you are, Tipsou is committed to delivering affordable quality finds straight to your doorstep. Explore our wide range of products and enjoy global shipping to your location. If you have any specific shipping questions or need assistance with your order, feel free to contact our customer service team. We’re here to help make your shopping experience seamless and enjoyable.

 

 
 

Yes, we strive to consolidate your order into one package whenever possible. However, depending on the size and availability of the items, your order may be shipped in multiple packages to ensure the best protection and timely delivery of your products. Rest assured, we will provide tracking information for each package so you can easily monitor your order’s progress.

 

 
 
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